Terms and Conditions of Trade

Terms and Conditions 1. Terms and conditions applicable to any transaction conducted on this facility are subject to South African law and the Pretoria Magistrates court will have jurisdiction over all matters that may arise from any transaction. 2. Any client so registered on the system will be liable for payment of any orders undertaken in this regard - no cancellations will be accepted after the client has confirmed the order. 3. Once a user is registered as a client, the user will automatically have an account with credit for an amount that may be changed from time to time, without notification. Such amount is currently at the level of R2000 but should the client require a purchase in excess of this amount, a specific application must be lodged for the increase of a client's credit limit, which can be downloaded from our home page. The payment period attached hereto will be thirty days (30) after the date of the purchase. 4. Upon receipt and confirmation of the client order, such order will be processed immediately but delivery will only occur once an official order number has been received. 5. All prices are subject to change. The client will receive an online quote with the current prices, which will be valid for 14 days. 6. Prices exclude VAT and delivery charges. 7. Any quotation given by inqaba biotec will be valid on for 14 working days. 8. The client is responsible to ensure for the correctness of any information and sequences pertaining the orders. inqaba biotec does not take any responsibility for incorrect electronic transmission of any data. 9. Inqaba biotec is not responsible for any damage as a result of defective products where no fault can be attributed to inqaba biotec, whether such damage is special or general in nature. Should damage occur as result of any act (commission or omission) on the side of inqaba biotec, its liability will be limited to the double value of the purchase. 10. Any damage that may occur during the transportation of any product by an independent third party, such as a courier, cannot be borne by the company and the client must ensure that sufficient insurance is taken out to cover any losses that may occur in this regard. 11. Upon registration on the system every user will have a specific account number. 12. Information pertaining to the nature of the user's operations, personnel, transaction volume will be stored on the company’s client database for a period of 1 year. The information may only be used for client requests and internal purposes with a view to provide the best service to the client. No third party will have access to customer data without an explicit and written authorization (this might be necessary e.g. for joint project data exchanges). We assure full confidentiality of all customer data. Customer data will be deleted on request of the customer. 13. DNA material send to inqaba biotec will be destroyed after 3 months. By request of the customer only, material will be returned on the customer’s account.

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